FAQ

NEW////COMMON is a discovery front door — each brand runs its own checkout, fulfilment, and delivery. When you find a piece, you proceed to that brand's checkout directly. Your order lives with the brand.

Each brand operates its own checkout independently. Ordering from two brands means two separate checkouts and two separate orders — each confirmed and fulfilled by its own atelier.

The brand does. New Common is where you discover the work; the brand is where the order lives, ships, and resolves.

Every brand on NEW////COMMON is based in India and ships from India. New Common carries Indian independent fashion from India to Delhi, Dubai, London, New York, and wherever each brand reaches globally.

The brands on New Common ship globally from India. International availability, delivery times, and costs vary by brand — each sets its own shipping policy, shown at their checkout.

Delivery times are set by each brand and vary by destination. Check the brand's checkout for estimates before placing your order.

Shipping costs are set by each brand and shown at their checkout. New Common does not set or centralize shipping fees.

Tracking comes from the brand directly — they fulfil and ship every order. Check your email from the brand, or contact them via their page on New Common.

Returns are handled per each brand's own policy. There is no single New Common-wide returns window or process — each brand sets its own terms, available on their page.

Contact the brand directly — they handle returns. New Common does not process returns centrally. The brand's policy and contact are on their page on New Common.

Exchanges are per each brand's own policy. Contact the brand to ask what they offer.

Each product page carries the brand's own size guide. The guide on the product page is the reference — check it before ordering.

Yes. Each atelier on New Common sets its own size conventions — a medium from one brand may differ from another. Always check the brand's size guide on the product or brand page.

NEW////COMMON is home to curated independent Indian ateliers — founder-led labels selected for design originality, quality of craft, and a coherent point of view. Every brand on New Common has been reviewed by New Common.

New Common reviews each applicant for design originality, quality of craft, and a point of view that stands on its own. Curation is editorial.

Apply via the brand application page at new-common.com/sell. New Common reviews every application.

No. Brands on New Common operate their own channels too. New Common is the discovery front door, not an exclusive.

The Movements are five editorial frameworks through which New Common organizes independent Indian fashion. They are points of view, not categories: Heritage Labs, Jo Hukm, Bambai Beats, Third Culture, and The Utilitarian.

Heritage Labs is craft as the cloth itself — the handloom, the block-print, the natural dye, the Adivasi embroidery ARE the design. Labels where the making is the point.

Jo Hukm is couture that owns the room. Fashion as declaration — built for presence, worn without apology.

Bambai Beats is the street. The city as studio, the informal as the new formal — born from urban India, worn without explanation.

Third Culture is belonging everywhere at once. Fashion that holds Bandra and Brooklyn in the same room — for the reader who does not need the work explained.

The Utilitarian is the everyday piece, stripped to what works. Designed to be worn, not displayed — the wardrobe that outlasts every season.

NEW////COMMON is the home for independent Indian fashion — a curated discovery front door for founder-led Indian ateliers. The brands on New Common carry Indian design from India to Delhi, Dubai, London, New York, and everywhere they reach.

The brands on NEW////COMMON ship from India to global destinations. New Common is the discovery front door — availability and delivery terms vary by brand, shown at each brand's checkout.

No. NEW////COMMON is for every global fashion enthusiast who wants to wear the work — not just the idea of it. The Bandra reader and the Brooklyn reader are equal protagonists here.

New Common is built on editorial curation, not volume. Every brand is reviewed and organized through the Movements — five editorial frameworks that give the index a point of view. You are not browsing a catalogue; you are entering a room that has a position.